Shipping & Delivery Information

Our products are typically dispatched within 24 hours using multiple carriers and courier services. Subject to stock availability, we try to maintain accurate stock counts on our website but from time to time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.

 Delivery Time

The time frame for order delivery is divided into two parts:

(a) Processing time: Order verification, tailoring, quality check and packaging. Almost all orders are sent to us for dispatch within 24 hours after the order is placed

 (b) Shipping time

Shipping In UAE: This refers to the time it takes for items to be shipped from our warehouse to the destination. After processing and leaving the warehouse, items usually take 1 to 2 business days in Dubai (but can take longer from time to time in some cases), 3 business days in other emirates, and up to 7 days in remote areas.

Shipping outside UAE: Generally, orders shipped internationally varies greatly depending on the country you are ordering from. The shipping time will be calculated at checkout once you place an order.

(c) Shipping Fees

Once the order in confirmed on our website the cost of shipping will be calculated and we will inform you about it